Welcome to the digital platform, mobile application, website and all associated digital services (collectively the Service) provided by Perfect Tec Solution Sdn. Bhd. (hereinafter referred to as the Company).

By registering an account, accessing, downloading, logging in or using the Service in any manner, you confirm that you have fully read, understood and unconditionally agree to be bound by all clauses of this User Agreement (Terms of Service) (the Agreement). If you disagree with any provision herein, you must cease using the Service immediately.

If you access or use the Service on behalf of a company, legal entity or other organisation, you warrant that you hold sufficient authority to bind such organisation to this Agreement. In such case, references to "User" shall mean that organisation, and you and the organisation shall be jointly liable for compliance with this Agreement.

1.1 User: Any natural person, legal entity or unincorporated body who accesses or uses the Service.

1.2 Service: All functions, information, tools and online services made available by the Company via website, mobile application, API interfaces, messaging channels and other digital mediums.

1.3 User Content: All texts, images, audio-visual materials, vehicle information, messages, files and data of any form uploaded, posted, transmitted or stored by the User through the Service.

1.4 Applicable Legislation: All Malaysian federal statutes listed in the header of this Agreement together with subsidiary regulations made thereunder.

2.1 Where restricted features are available, the User shall complete registration following system prompts and provide true, accurate, complete and up-to-date information.

2.2 The User shall securely maintain their account credentials, passwords and verification details. All activities conducted via the User's account shall be deemed acts of the User, and the User shall bear all corresponding legal liabilities.

2.3 The User shall not assign, rent, lend or sell the account. Upon discovering unauthorised access to the account, the User shall promptly notify the Company and change the password.

2.4 The User covenants not to engage in the following conduct while using the Service:

2.5 If the User breaches obligations under this Clause, the Company reserves the right to suspend, freeze or permanently terminate the User's account without prior notice. Any fees already paid shall be dealt with in accordance with relevant provisions of this Agreement.

3.1 All software, application interfaces, text, graphics, trademarks, logos, layout designs and database content within the Service are protected by the Copyright Act 1987 and Trade Marks Act 2019 of Malaysia. All intellectual property rights vest in the Company or its licensed right holders.

3.2 Without prior written consent from the Company, the User must not copy, modify, reproduce, publicly transmit, sublicense, rent, sell, reverse-engineer, decompile or disassemble any component of the Service.

3.3 The User retains intellectual property rights in its User Content. The User hereby grants the Company a worldwide, non-exclusive, royalty-free licence to store, display, transmit, back up and make necessary technical adaptations to User Content for the purpose of delivering, maintaining and optimising the Service.

3.4 The User warrants that all uploaded User Content shall not infringe third-party rights. In the event of any rights dispute arising therefrom, the User shall solely bear all compensation, litigation costs and indemnify the Company against all related claims and liabilities.

4.1 The Company processes the User's personal data in compliance with the Personal Data Protection Act 2010 (Act 709) of Malaysia. Detailed provisions are set out in the separate Privacy Policy of the Company, which forms an integral part of this Agreement.

4.2 The User consents to the Company collecting, using, storing and transmitting necessary personal data in accordance with the Privacy Policy for service provision, customer support, security protection, transaction verification and statutory compliance.

4.3 The Company shall not sell the User's personal data to third parties unless the User provides explicit consent or such disclosure is required by law.

4.4 Pursuant to Act 709, the User has the right to submit requests for access, correction or deletion of their personal data via the official contact channels stated herein.

5.1 The Company provides the Service on an "as is" and "as available" basis. The Company does not warrant uninterrupted operation, error-free performance, zero latency or absolute security of the Service.

5.2 The Company reserves the right to update, adjust, add or remove Service features at any time. For material changes, reasonable advance notice will be given via in-app notifications, website announcements or email.

5.3 The Company may suspend the Service temporarily for system maintenance, upgrades, network failures, force majeure events or statutory requirements, and shall not be liable for any losses incurred by the User arising therefrom.

5.4 The Company does not guarantee the absolute accuracy of third-party information accessible via the Service (including vehicle data, merchant information and road information). The User shall verify and exercise independent judgment when relying on such information.

6.1 If the Service includes paid features or subscription plans, the User shall settle all charges promptly in accordance with displayed pricing and payment rules.

6.2 Unless specified otherwise, all prices are quoted in Malaysian Ringgit (MYR). Goods and Services Tax applicability shall be stated on the relevant page.

6.3 No refunds shall be offered for payments already made, save where mandated by law or confirmed in writing by the Company.

6.4 The User shall bear all internet and telecommunication charges incurred to access the Service.

7.1 To the fullest extent permitted under Malaysian law:

7.2 Regardless of whether the claim arises in contract, tort or otherwise, the Company's aggregate total liability shall not exceed the total amount paid by the User to the Company within the preceding twelve (12) months. If the User has made no payments, the Company's liability cap shall be zero.

7.3 Nothing in this Clause excludes statutory rights under the Consumer Protection Act 1999 which cannot be contractually excluded.

The Service may contain hyperlinks to third-party websites, services and merchants. Third-party platforms are governed by their own terms. The Company exercises no control over third parties and provides no guarantee for third-party products, services or conduct. Any disputes between the User and a third party shall be resolved directly between the relevant parties.

9.1 The Company reserves the right to revise this Agreement from time to time. Revised terms will be published on the platform with an updated effective date.

9.2 Continued use of the Service after the effective date of revisions constitutes acceptance of the updated Agreement. If the User does not accept the amended terms, the User must discontinue use of the Service.

10.1 This Agreement shall be governed by the laws of Malaysia, with the statutes listed at the head of this document as primary applicable legislation.

10.2 All disputes arising out of or in connection with this Agreement or the Service shall first be resolved amicably by negotiation. If negotiation fails, the parties irrevocably submit to the exclusive jurisdiction of the High Court of Kuala Lumpur, Malaysia.

11.1 Notices: The Company may deliver notices via in-app alerts, registered email or website announcements. All communications directed to the Company shall be sent to the official telephone and email addresses specified in this Agreement.

11.2 Severability: If any provision of this Agreement is found invalid or unenforceable by a competent court, the remaining provisions shall remain in full force and effect.

11.3 Waiver: Failure by the Company to enforce any right under this Agreement shall not constitute a waiver of such right for future occasions.

11.4 Entire Agreement: This Agreement together with the Privacy Policy constitutes the entire contract between the User and the Company relating to use of the Service, superseding all prior oral and written understandings.

11.5 Assignment: The Company may freely assign its rights and obligations under this Agreement. The User may not assign its position under this Agreement without prior written consent from the Company.