
Company Name: Perfect Tec Solution Sdn. Bhd.
Last Updated & Effective Date: 16 July 2026
Governing Law: Malaysia Personal Data Protection Act 2010 (Act 709) (PDPA)
Official Contact: +603-2110 2000 | perfecttecsolution@gmail.com
D-AUTO Privacy Policy
1. Introduction
This Privacy Policy applies to the D-AUTO mobile application (hereinafter referred to as the "App") operated by Perfect Tec Solution Sdn. Bhd. ("we", "us", "our"). This policy governs the collection, use, processing, storage, disclosure and protection of personal data of all sellers and users ("you", "user", "seller") who access and use our App services. By registering an account and using D-AUTO, you voluntarily acknowledge and agree to this Privacy Policy and consent to all personal data processing activities stated herein, in full compliance with the Malaysia PDPA 2010. If you do not accept these terms, you must discontinue the use of this App immediately.
2. Definition of Personal Data
In accordance with Section 2 of the Personal Data Protection Act 2010, personal data refers to any information that identifies or can be used to identify an individual user, including personal identifiers, contact details, business information, device data, transaction records and communication logs collected through our App.
3. Collection of Personal Data
3.1 Data You Voluntarily Provide
We collect information you actively submit during account registration and platform usage, including full name, identity document details, business registration information, shop name and address, phone number, email address, store profile information, product and vehicle listing content, order and transaction records, and customer service inquiry records.
3.2 Automatically Collected Technical Data
Our App automatically collects non-sensitive technical data during usage, including device model, operating system, unique device identifier, IP address, app login records, function usage logs and platform interaction data for service optimization.
3.3 Permission-Based Data
With your explicit consent, we may access your device camera, gallery, notification and location permissions to support core seller functions such as product uploading, order alert delivery and local buyer matching. You may revoke these permissions at any time via your device settings.
4. Purpose of Data Processing
We process your personal data only for legitimate and notified purposes in compliance with PDPA Section 7:
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To register, verify, maintain and secure your D-AUTO seller account
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To support the publication, editing and management of vehicle and auto product listings
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To facilitate buyer-seller communication, order processing, payment reconciliation and shipment tracking
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To generate sales analytics and business performance reports for your operational reference
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To deliver essential service notifications regarding order status, payment updates and platform policy changes
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To prevent platform fraud, illegal trading and fake listings, and ensure platform security
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To comply with Malaysian laws, regulatory requirements and official authority requests
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To optimize App functions, user interface and overall service quality
5. Personal Data Disclosure and Third-Party Sharing
5.1 Transaction-Related Disclosure
Basic store and contact information will be disclosed to corresponding buyers to complete transaction communication and delivery arrangements.
5.2 Authorized Third-Party Service Providers
We may share minimal necessary data with trusted third-party service providers under strict confidentiality agreements, including cloud hosting providers, payment gateways, logistics service partners and analytics vendors, solely for platform operational support.
5.3 Legal and Regulatory Disclosure
We may disclose personal data when required by Malaysian court orders, government regulatory investigations, law enforcement requirements, or to protect the legitimate rights and safety of the platform, users and the public.
5.4 Corporate Transfer
In the event of company merger, acquisition or asset transfer, your stored personal data may be transferred as part of business assets, with prior official notification provided to users.
6. Cross-Border Data Transfer
To ensure stable and secure platform operation, your personal data may be stored and processed on overseas encrypted cloud servers. All cross-border data transfers strictly comply with PDPA cross-border regulations. We implement end-to-end encryption and strict access control to ensure your data is protected under equivalent Malaysian data protection standards.
7. Data Security Protection
We adopt comprehensive industry-standard technical, physical and administrative security measures to protect your personal data, including HTTPS/TLS end-to-end encryption, irreversible password hash storage, role-based internal access control, full operation audit logs, regular security scanning and systematic data backup. While we ensure maximum data security, no internet data transmission system is completely risk-free. Please contact us immediately if you detect any unauthorized data access or leakage.
8. Data Retention
We retain personal data only for the shortest period required for service operation and legal compliance:
- •Active Account: Relevant personal and business data is retained during the valid period of your account
- •Closed Account: All identifiable personal data will be permanently deleted or anonymized within 30 working days; transaction records required by Malaysian commercial laws will be retained for 7 years
- •Expired Listings: Inactive vehicle and product listing data will be archived for 1 year and then permanently cleared
9. Data Subject Rights Under PDPA
10. Cookies and Tracking Technologies
Our App uses local storage and anonymous tracking tools to optimize operational stability and user experience. Essential tracking data is mandatory for basic platform functions; non-essential analytics tracking can be disabled via your device settings. No sensitive personal data is collected through tracking technologies.
11. Marketing Communications
We only send platform service updates, official announcements and promotional notifications with your explicit consent. You may unsubscribe from marketing communications at any time via App settings or opt-out instructions in notification messages.
12. Minors Protection
D-AUTO is a commercial business platform intended for users aged 18 and above. We do not intentionally collect personal data from minors. We will permanently delete minor-related personal data immediately upon discovery and formal notification.
13. Policy Updates
We reserve the right to update this Privacy Policy to comply with legal amendments and business adjustments. Minor policy updates will be published on the App's policy page. Major revisions will be notified to users via in-app alerts or email 7 days prior to the effective date. Your continued use of the App after policy updates constitutes acceptance of the revised terms.
14. Data Protection Officer (DPO) Contact
In compliance with Malaysia PDPA 2010, we have appointed a dedicated Data Protection Officer (DPO) to oversee personal data protection, user inquiries, complaints and data rights applications.
DPO Company: Perfect Tec Solution Sdn. Bhd.
DPO Hotline: +603-2110 2000
DPO Email: perfecttecsolution@gmail.com
Response Time: Within 7 working days for all valid privacy requests
15. Governing Jurisdiction
This Privacy Policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010 (Act 709). All disputes arising from personal data processing shall be subject to the exclusive jurisdiction of Malaysian courts.
16. Google Play User Data & Account Deletion Policy
16.1 User Data Collected by D-AUTO Seller App
The D-AUTO Seller App, operated by Perfect Tec Solution Sdn. Bhd., may collect, process and store personal, business, device and usage information necessary to provide and maintain our seller marketplace services.
Depending on the features you use, such information may include:
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Full name, telephone number and email address
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Identity verification information where required
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Business registration and seller verification information
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Shop name, business address, store profile and seller information
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Vehicle, spare part, accessory and other product listing information
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Photos, images and other content uploaded by sellers
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Order, transaction and shipment-related records
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Buyer-seller communication and customer support records
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Device model, operating system, IP address, device identifiers, login records, App usage logs and interaction information
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Camera and photo/gallery access when you choose to upload listing images
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Notification permission for order, account and platform notifications
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Location information where you expressly grant location permission and the relevant D-AUTO feature requires it
D-AUTO does not access device permissions without an applicable App function or user authorization where authorization is required.
16.2 How We Use User Data
We collect and use user data only as reasonably necessary for legitimate D-AUTO Seller App functions, including to:
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Create, authenticate, verify and secure seller accounts
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Verify seller identity and business information
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Create and manage seller stores
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Publish, edit and manage vehicle and automotive product listings
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Enable communication between buyers and sellers
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Process and manage orders and transaction-related activities
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Provide shipment and order-status information
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Provide sales and business analytics to sellers
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Send essential account, order, security and policy notifications
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Detect and prevent fraud, fake listings, abuse and unauthorized access
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Maintain App security and technical stability
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Provide customer support
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Improve D-AUTO functions and user experience
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Comply with applicable Malaysian laws and lawful requests from competent authorities
16.3 Sharing of User Data
We do not sell or rent users’ personal data for unauthorized commercial purposes.
We may share only the data reasonably necessary to provide D-AUTO services with:
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Buyers or other transaction participants where necessary to complete a transaction
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Cloud hosting and infrastructure service providers
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Payment service providers, where applicable
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Logistics and delivery service providers, where applicable
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Analytics and technical service providers
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Security and fraud-prevention providers
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Government authorities, courts, regulators or law-enforcement agencies where disclosure is required or permitted by applicable law
Third-party providers receiving personal data on our behalf are expected to process such information only for authorized purposes and subject to appropriate confidentiality and data-protection requirements.
16.4 Security of User Data
D-AUTO implements reasonable technical, administrative and organizational measures designed to protect personal and sensitive user data against unauthorized access, disclosure, alteration, loss or misuse.
Depending on the applicable system and service, these measures may include encrypted network transmission, password protection, access controls, security logging, server security controls, system monitoring and data backup procedures.
No internet-based service or electronic storage method can guarantee absolute security. Users should protect their account credentials and notify us promptly if they suspect unauthorized access to their D-AUTO account.
16.5 Data Retention
We retain personal data only for as long as reasonably necessary to provide D-AUTO services, fulfill the purposes described in this Privacy Policy, comply with applicable legal and regulatory requirements, resolve disputes, prevent fraud and enforce our agreements.
For active seller accounts, information necessary to provide the service may be retained while the account remains active.
When a seller requests account deletion, personal data associated with the account will be deleted or anonymized unless certain information must be retained for legitimate purposes such as:
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Applicable legal, tax, accounting or regulatory requirements
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Transaction and commercial record-retention obligations
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Fraud prevention and platform security
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Prevention of abuse or repeated policy violations
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Establishment, exercise or defense of legal claims
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Compliance with lawful requests from government or regulatory authorities
Where information must be retained after account deletion, it will be retained only for the applicable purpose and retention period and will no longer be used for ordinary account operation or marketing purposes.
16.6 D-AUTO Seller Account Deletion
D-AUTO Seller App users may request deletion of their seller account and associated personal data.
Users can initiate account deletion through the D-AUTO Seller App using the account deletion option available under:
Account / Profile → Settings → Delete Account
or another clearly identified account deletion function made available within the App.
Users may also request account deletion without having the App installed by using our designated D-AUTO account deletion webpage:
[INSERT YOUR PUBLIC ACCOUNT DELETION WEBPAGE URL]
Alternatively, where provided on that webpage, users may submit an account deletion request to:
Company Name: Perfect Tec Solution Sdn. Bhd.
Contact Hotline: +603-2110 2000
Official Email: perfecttecsolution@gmail.com
For account security, we may require reasonable verification to confirm that the person requesting deletion is the legitimate account holder.
Upon successful verification and processing of a deletion request:
- 1.
The user's D-AUTO Seller account will be permanently deleted rather than merely suspended, disabled or frozen
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Personal data associated with the account will be deleted or anonymized, subject to legitimate retention requirements described in Section 16.5
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Published seller listings associated with the deleted account may be removed or anonymized as appropriate
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Information that must legally be retained will be restricted from ordinary operational use and retained only for the applicable legal or compliance purpose
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Users will no longer be able to access the deleted account after the deletion process has been completed
Account deletion is permanent. A user who wishes to use D-AUTO again after account deletion may be required to register a new account.
16.7 User Requests for Specific Data Deletion
Where permitted by applicable law and technically applicable, users may also request deletion of specific personal data without deleting their entire D-AUTO account.
Requests may be submitted through the privacy or account controls available in the App, through our designated web resource, or by contacting:
We may retain information that cannot lawfully or reasonably be deleted because it is required for transaction records, security, fraud prevention, dispute handling or other legitimate legal purposes.
16.8 Device Permissions
The D-AUTO Seller App may request Android device permissions only where relevant to App functionality.
For example:
Camera / Photos: Used when a seller takes or uploads photographs of vehicles, products, shop information or other listing content.
Notifications: Used to provide relevant order, transaction, account, security and platform notifications.
Location: Used only where location-based D-AUTO features require it and where the user has granted the applicable permission.
Users may manage or revoke applicable device permissions through Android device settings. Revoking a permission may prevent certain App features that depend on that permission from operating properly.
16.9 Children and Minors
The D-AUTO Seller App is intended for commercial users and persons aged 18 years and above.
We do not knowingly collect personal data from children or minors for the purpose of creating D-AUTO Seller accounts. If we become aware that personal data relating to a minor has been collected contrary to this policy, we will take reasonable steps to remove such data.
16.10 Contact for Privacy and User Data Requests
For questions, complaints, access requests, correction requests, withdrawal of consent, account deletion requests or other matters relating to personal data, users may contact:
Official Compliance Contact Information
Company Name: Perfect Tec Solution Sdn. Bhd.
Contact Hotline: +603-2110 2000
Official Email: perfecttecsolution@gmail.com
Response Time: Within 7 working days for all valid privacy requests